Mission to Seafarers Southern Ontario Published: August 8, 2017
Job Type
Mission to Seafarers Southern Ontario
Opportunity Location(s)
Hamilton Central
Police Check Required
Phone Number
651 Burlington Street East


Nature of the Position:

This position offers practical, emotional and spiritual support to Seafarers.

Outline of Responsibilities:

  • Host and welcome seafarers to our Seafarers’ Centre
  • Offer telephone and internet facilities
  • Respond to emergency calls for assistance
  • Offer practical, emotional and spiritual support to seafarers
  • As the face of the Mission to Seafarers Southern Ontario, the host is responsible for making drop-in centre feel like a “home away from home” for seafarers
  • Make coffee and cookies available, manage the tuck counter, assist seafarers find resources such as churches, stores, theatres, etc.
  • Engage in conversation with and be a friendly ear to people far from home and family
  • Journal visits
  • Provide practical support to crews
  • Provide early intervention in critical incidents, stress management and trauma counselling by trained chaplains
  • Work with industry and local government to ensure seafarers are not forgotten
  • Assist with events
  • Attend volunteer meetings and training events as required

Skills and Experience:

  • Ability to listen actively
  • Good sense of humour
  • Ability to interact with those from diverse cultures and backgrounds
  • Ability to operate both independently and collaboratively
  • Willingness to “pitch in” at all levels and in all activities
  • Compassion and desire to help others
  • Knowledge of the Greater Hamilton Area
  • Knowledge of Skype, Facetime, WiFi and telephone calls

Boundaries and Limitations:

  • Will comply with the policies and guidelines of the Anglican Diocese of Niagara. This position demands a high degree of confidentiality and as such, a Confidentiality and Privacy Statement must be signed by the volunteer
  • Adheres to the Diocesan Sexual Misconduct Policy: Sexual Harassment, Exploitation and Assault
  • Adheres to the Diocesan Guidelines for Working with Vulnerable People
  • Accountable to the Mission for Seafarers Southern Ontario Chaplains
  • Appropriate confidentiality around conversations with staff, volunteers and seafarers
  • Maintain a safe environment for themselves and for the person(s) to whom they are ministering
  • Adheres to the Seafarers’ Ministry Convent for Value and Conduct in the Port of Hamilton

Support, Supervision and Training:

  • Under the direct supervision of the Chaplains to the Mission to Seafarers Southern Ontario
  • Orientation training
  • Support from the Diocese of Niagara through the Anglican Chaplain and Deacon
  • A minimum of monthly meetings with volunteer coordinator
  • Completion of safety training

Risk Assessment Review:

Risk Description Rating Participant Adults Low Setting Vehicle, Centre Medium Activity Hospitality, Driving Medium Supervision Typically in Groups, possibly one-to-one Medium Nature of Relationship Extends over time Medium Degree of Authority No authority Low Physical Safety Some physical risks Medium Financial No financial involvement Low Privileged Information No possession of privileged information Low Overall Risk to Person Potential risk of damaged reputation, stress, safety High Overall Risk to MTSSO Potential risk of damaged reputation, legal claims, loss of insurability High

Consensus of Risk Assessment: Medium

Participation Group:

  • Seafarers, Volunteers and Staff

Screening Requirements:

  • Two references
  • Police Records Check
  • Signed Seafarers’ Ministry Covenant for Values and Conduct in the Port of Hamilton

Length of Term:

  • As desired by the volunteer and/or subject to the chaplain and/or deacon of the Mission to Seafarers South Ontario for the Port of Hamilton’s approval


Benefits to the Volunteer:

  • Satisfaction of fulfilling the needs of others
  • Knowing that you have contributed to service to others
  • Personal enrichment and growth
  • Assisting the Diocese of Niagara to further develop outstanding leadership for ministry
  • Earn community service hours
  • Gain Canadian experience
  • Meet people from around the world
  • Get the “inside view” of the Port of Hamilton and get “up close” with sea going vessels
  • Experience fellowship with the other volunteers, staff and seafarers
  • Practice foreign languages
  • Be an ambassador in a foreign land
Apply - please enter either an email address or phone number for the volunteer coordinator to contact you
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