Wellwood Resource Centre of Hamilton Published: November 20, 2017
Location
Job Type
Organization
Wellwood
Skills
Experience with a cancer diagnosis as a patient or a primary caregiver. • Front desk experience (point of first contact or customer service).• Excellent telephone skills. • Strong interpersonal skills i.e., friendly and sensitive in personality in order to work with clients in empathy. • Able to speak knowledgeably about Wellwood and its programs• Ability to use e-mail regularly for scheduling and other communication. • An understanding of inclusive organizations an asset (anti-oppression, anti-discrimination, positive space, accessible).
Opportunity Location(s)
Hamilton Mountain
Age range
18 >
Training:
YES
Police Check Required
No
Cost
NA
Phone Number
905-667-8870
Address
711 Concession Street

Description

Assist in the day to day operation of the Wellwood Cancer Support Centre with a focus on welcoming clients and providing information/resources.

  • Greet clients, volunteers and visitors in person and by telephone.
  • Create a warm and welcoming atmosphere for those who come into the centre.
  • Give information about Wellwood programs, community programs and services available through the Juravinski Cancer Centre.
  • Assist client(s) to find relevant sources to contact and help direct the client(s) to the appropriate programs or information. (Refer to staff on duty for assistance).
  • Liaise with Wellwood Juravinski House to arrange program involvement for clients as appropriate (appointment confirmation and registration).
  • Delivering afghans from the Squares of Care Knitting Baskets.
  • Re-stock brochures and materials as needed.
  • Photocopying and mailing.
  • General office maintenance.
  • Assist with general housekeeping duties (i.e. taking out garbage and recycling)
  • Support regular and ongoing evaluation of Wellwood programs and services.
  • Act as an ambassador at requested JHCC or affiliate events which requires a Wellwood representative (lectures, displays, etc.).
  • Entrusted with a key (or access to one) to open and close the office as needed during centre hours.

Benefits

  • Increases your community involvements
  • Encourages you to stay connected socially
  • Allows you to contribute to a cause that affects you or loved ones personally
  • Be part of Wellwood and support clients in their cancer journey

Dates and Times

*Tuesday - 9:00AM - 12:30 PM
*Monday - 12:30 PM to 4:00 PM
*Thursday - 12:30 PM to 4:00 PM

* These positions require a minimum of 1 year commitment , 3 to 6 Hours per week plus 1 evening meeting/workshop every 3 to 4 months.
Apply - please enter either an email address or phone number for the volunteer coordinator to contact you
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