Hospital Elder Life Program Published: January 2, 2018
Job Type
Emergency Department at Hamilton Health Sciences
Opportunity Location(s)
Hamilton Central, Hamilton Mountain
Police Check Required
Phone Number
905-521-2100 Ext. 76498
Hamilton General Hospital at 237 Barton Street East, Hamilton L8L 2X2 and Juravinski Hospital at 711 Concession Street, Hamilton L8V 5C2


To help prevent avoidable complications such as delirium, falls, use of restraints, and functional decline in frail and at risk patients in the Emergency Department (ED). This is a volunteer program based on the well established Hospital Elder Life Program at Hamilton Health Sciences, but uniquely modified for the ED environment. Volunteers will engage patients in proven interventions, including mobility, cognitive stimulation, meal assistance and comfort measures to prevent the onset of delirium and associated adverse outcomes.

Available at Hamilton General Hospital at 237 Barton Street East, Hamilton and at Juravinski Hospital at 711 Concession Street, Hamilton.


Responsibilities and Activities:

• Providing cognitive stimulation through orientation, conversation, and therapeutic activities

• Assisting with ambulation

• Encouraging and assisting with hydration and nutrition

• Addressing hearing impairments

• Optimizing the environment via lighting, organization, equipment adjustments, etc.

• Guiding patients through the ED

• Providing comfort measures like pillows, blankets, etc.

• Delivering education on delirium and falls prevention to patients and family


Skills Experience, Aptitudes:

• Highly reliable and shows responsibility and commitment to every shift

• Demonstrates exceptional autonomy and is able to work well independently

• Shows resilience to challenges and obstacles that may be encountered in an often fast paced and hectic work environment

• Possesses great interpersonal skills and is comfortable working directly with frail and older patients

• Shows flexibility and adaptability to changing protocols and guidelines as the program is developed

• Respectful of patients, staff members, other volunteers, guidelines and procedures

• Must be at least 18 years old and obtain health and security clearance at Hamilton Health Sciences


Orientation, Training, Support and Evaluation:

• Fire & Safety

• Code of Conduct

• Orientation to the Volunteer Resources Department

• Classroom orientation and training

• On site ED training

Dates and Times

At least one shift per week

* 3 hours per shift (minimum 3 hours)
* Shifts available 7 days a week
* Morning, Afternoon and Evening shifts available
Apply - please enter either an email address or phone number for the volunteer coordinator to contact you
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